Complex Infrastructure
Caravel® operates across a wide range of activities in the Complex Infrastructure Space. We are the Glue that helps our clients deliver the Complex Infrastructure. This is the high risk part of infrastructure delivery and operations and commonly the Achilles heel of most infrastructure projects.
Components of Complex Infrastructure
As can be observed Caravel’s areas of activities (our bailiwick) if you will necessarily covers all aspects of the operational and intelligent systems used by operators to manage and control their infrastructure. But, we must also take into account all safety people, business processes and systems aspects as well. We don’t build or supply the physical infrastructure constructions companies design and build those at site but we do help the client specify their requirements and manage the procurement processes to create the infrastructure. We don’t build or supply transport rolling stock, but we do help our clients specify and procure same.
But what we do after that is even more critical. We then help our clients to introduce and transition the new or changed physical and complex infrastructure into operations
Managing the Introduction of New or Changed Infrastructure
To be successful at delivering Complex Infrastructure brings with it a fundamental requirement to be competent at the following:
- Governance & Delivery capabilities
- Portfolio, program, project and project based change management
- Organisational and operational readiness to manage new or changed infrastructure
- Business process engineering & organisational change management
- Operational support Systems
- Operational Decision Support Systems
- Specialist operational management centres (service management centres, customer care solutions, repair management centres)
- Personnel, industrial relations, training and change management
- All utilities particularly telecommunications and electricity
- Real time operational control systems
- Maintenance and asset management systems
- Solution development and functional specifications
- Procurement management, contract management of the builders and suppliers
Advisory Services
Caravel® delivers a wide range of advisory services in relation to the above. Many clients fall into the trap of using business consultants to provide advice on infrastructure and complex infrastructure delivery.
There is nothing better than applying the knowledge of a seasoned delivery practitioner when it comes to practical advice on deliverability. Delivery subject matter experts (SME’s) are quite different from narrow generic business topic based SME’s. If you are in any doubt we can demonstrate why this is so.
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